Saiyō framework

The Hiring Operating Model

Four mutually-exclusive delivery models: internal TA, agency, RPO and embedded headhunting.

The Hiring Operating Model, a two-by-two matrix of hiring frequency against market difficulty, plotting executive search, embedded headhunting, recruitment agencies and internal TA and RPO.

What the framework says

Every hiring channel is optimised for a different combination of two variables: how often you hire, and how hard the market is. Recruitment agencies suit occasional roles in accessible markets. Internal TA and RPO suit continuous, attraction-led volume. Executive search suits rare, business-critical, confidential hires. Embedded headhunting sits in the fourth quadrant, recurring specialist hiring in hard markets, where the other three are structurally mispriced. Most scale-ups run two quadrants at once; the failure is applying one model to every kind of hire.

When to use it

You are deciding whether to build internal TA, retain a search firm, keep using agencies or embed specialist capability.

How to apply it

  1. 1Split next year's hiring plan into two axes: how often you hire that profile, and how hard the market is.
  2. 2Place each group of roles into a quadrant, then name the model that quadrant justifies.
  3. 3Expect to run at least two models at once. That is normal, not a failure of strategy.
  4. 4Review the mix every two quarters, because the quadrant a role sits in moves as you scale.

The common mistake

Choosing one delivery model for the whole plan, so recurring specialist hiring gets paid for at per-placement rates.

Read the full guide

RPO for Technology Scale-ups: Strengths, Limits and Alternatives

Traditional RPO excels at standardised operations at enterprise scale. Most technology scale-ups have a different problem: specialist market access.

Open the guide

Related frameworks

Apply the frameworks

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