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Glossary

Candidate Experience

The end-to-end perception a candidate forms of a company through the hiring process, from first contact to offer.

Candidate Experience is the cumulative perception a candidate develops of a company through the hiring process. It directly affects offer-acceptance rates, employer brand and the willingness of declined candidates to refer peers. Strong candidate experience requires consistent communication, clear timelines, structured interviews, fast feedback and respectful close-out, regardless of outcome.

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